Best Western Plus Birmingham Inn & Suites

This was a surprise in that it was clean, modern, well-maintained, quiet, and a bit off the beaten path. Staff was friendly, efficient, and knowledgeable.

Loved how good it smelled was clean and well decorated very peaceful and staff was kind all except one black lady that was extremely rude to my mom at check in asked her if she had trouble hearing if I hadn’t of had surgery that day and been out of it she would have had some trouble! She shouldn’t be employed to service the public! Everyone else were exceptionally kind and helpful one lady working the front desk on night shift even spent a few mins and a snack with my three year old son who was crying at the time. When we stayed here before we loved it the workers are wonderful except the one lady who must be fake when the boss is around bc she was ridiculously RUDE and DESERVED more then she got from me that day! The kindness from everyone else is top notch!!!

We were in town for Furnace Fest at Sloss Furnaces in the city. The location of this hotel was great for that event; it took less than 20 minutes to drive there each day and being outside the main city meant the location was nice and quiet so no disturbances at night. The room itself was spacious and clean with a comfortable bed. Some signs of aging around the property, but nothing that negatively impacted our stay. The included breakfast was also great. They had a few hot items each morning (including a waffle maker) as well as your standard coffee, juice, cereal, fruit, etc. Overall, it was a comfortable and convenient stay at a reasonable price for the area. Oh, and the staff were very friendly as well.

The front desk staff both night and morning were wonderful! The breakfast was hot and fresh.

Beautiful place very clean and quiet considering it was close to everything! Had to travel with mom for surgery was so peaceful the owner helped us by wheel chair into the room and helped with the air. His front desk staff checked on us and helped us the whole stay it was wonderful considering the trip was more work then fun. Looked and compared with local reviews this establishment was TOP NOTCH!